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For brands losing customers to AI silence

Your customer is asking ChatGPT right now.
Make sure your name is in the answer.

ChatGPT, Perplexity and Google AI Overviews are the new way buyers research — whether they're a B2B procurement lead or a consumer choosing a kitchen brand. Retrievable gets you cited where it matters.

Coming soon The product is in active development. Investors & early partners — reach us at hello@citedlift.com
37 businesses tested their AI visibility this week
81% of B2B buyers research vendors in AI before contacting sales
Free · 3 minutes · No email required

Is your brand visible when buyers ask AI?

8 questions. Instant results. Find out exactly where you stand — and what competitors are getting cited instead of you.

Free — no email needed Takes 3 minutes Instant results
About your business
What best describes how your customers find and buy from you?
This shapes which AI platforms matter most for your category.
B2B services or consultingSell to businesses, deals are €5K+ and involve evaluation
B2B SaaS or softwareSoftware product, free trial or demo-led sales
High-ticket B2C or ecommerceCustomers spend €500+ and research seriously before buying
Local or volume B2CCafé, retail, or volume ecommerce under €100 per transaction
AI research behavior
Have you ever typed your own product category into ChatGPT or Perplexity to see what comes up?
This is the single most revealing thing you can do — takes 30 seconds.
Yes — and my brand came upAI already mentions me in answers about my category
Yes — a competitor appeared, not meThe discovery moment that changes everything
No — I haven't tried this yetYou're one search away from finding out where you stand
Yes — no specific brands came up at allCategory still early, or prompts need refining
Traffic signals
Which of these have you noticed in the last 6 months?
Select all that apply — these are the most common early warning signs.
Google organic traffic is down or growing slower than before
A customer mentioned they found you (or a competitor) through ChatGPT or Perplexity
Someone on your team or board asked "what's our AI search strategy?"
A peer or competitor mentioned they're getting leads from AI search
None of the above — AI search has not been on my radar yet
Content operations
How would you describe your current content production?
AI citations come from content that directly answers buyer questions.
Consistent and strategicPublishing weekly with a documented content plan
Sporadic — occasional without a systemGood intentions, inconsistent execution
Minimal — mostly a static websiteLittle or no regularly updated content
Outsourced to an agency or freelancersExternal team manages content with variable quality and speed
Business priority
What is your top priority for the next 6–12 months?
This helps us match the right AI visibility approach to what matters most right now.
New customer acquisitionFinding more new-logo customers
New market or segmentExpanding into a new geography or category
Revenue expansionGrowing revenue from existing accounts
Brand and category leadershipBeing known as the go-to in your space
Team and tools
What does your current marketing setup look like?
Team size helps us suggest the right delivery model for you.
Solo founder or owner-ledYou personally drive marketing, with ad hoc freelance help
Small in-house team (1–3 people)Lean team, possibly supplemented by an agency
Primarily agency-managedExternal agency handles most marketing activity
Larger in-house team (5+ people)Dedicated marketing department
Company context
Roughly how many employees does your company have?
Different approaches work at different company sizes.
Under 10
10–50
51–200
200+ employeesLarger teams may need enterprise-level tools

See if AI mentions your brand. Right now.

Three fields. We'll show you exactly which questions your customers are asking AI — and whether you appear.

Four pain points we hear every week

📉

"Our organic traffic is down and we don't know why"

Google clicks are drying up as AI Overviews absorb queries. Traffic isn't gone — it moved into AI answers you're not part of.

👻

"Our competitors keep showing up in ChatGPT. We don't."

You typed your category into ChatGPT and got a list of competitors. Your product — better reviews, lower price — wasn't mentioned once.

🤷

"I know AI search matters but don't know where to start"

Everyone says GEO is the next SEO. Nobody tells you what to do on Monday morning. So you're waiting.

💸

"We're spending on SEO and ads. Neither touches AI."

Your SEO agency optimises for Google rankings. Your ads reach people on social. Neither controls whether ChatGPT says your name.

From 0 of 30 prompts to 14 in 12 weeks.

No vanity metrics. No "AI Visibility Score" we made up. Just whether you appear when buyers ask — and how often.

Tracked across ChatGPT · Perplexity · Google AI Overviews
Updated every Monday · 30 prompts per client
/ B2B SaaS · Procurement category · 12 weeks
Dutch B2B SaaS company — invisible in AI for their own category. Then this happened.
Anonymized · Real data
/ Citations across 30 buyer prompts · Weekly tracking
20 15 10 5 0 Week 0 0 14 Week 12 YOU TOP COMPETITOR
Prompt presence
0 → 14
Of 30 tracked buyer prompts, now appearing in 14. Highest competitor appears in 16.
Inbound deal-source mentions
3 deals
Three new prospects mentioned ChatGPT or Perplexity as their first touch in week 9–12.
Time to first citation
17 days
First prompt began citing the brand 17 days after the audit. Compounding from there.
M
"Week 5 a prospect said they found us via ChatGPT. That had never happened before."
— Maaike V. · CMO · Dutch B2B SaaS · 10–50 employees
B2C · Premium retail 8 weeks

Premium kitchen brand starts appearing in "best for small apartments" answers.

+9
prompts now cite the brand
(of 30 tracked)
Local · Professional 6 weeks

Amsterdam accountant cited in ChatGPT for "best accountant for freelancers."

4
new clients in 6 weeks
cited AI as first touch
Agency · White-label 14 weeks

Dutch agency added GEO as a service line, sold 5 audits in their first quarter.

€21k
in new MRR added from
retainer expansions

What you actually get when you log in.

Three core capabilities. Built for one job: knowing where AI cites your brand — and where it doesn't.

— 01 / TRACK

Watch your presence across 30 prompts. Every Monday.

We test your 30 buyer prompts against ChatGPT, Perplexity, and Google AI Overviews — every week. You see exactly which prompts cite you, which cite competitors, and which cite no one yet.

  • Custom prompt list tailored to your buyer journey
  • Three-engine coverage (ChatGPT · Perplexity · Google AI)
  • Position tracking — are you cited 1st, 3rd, or 5th?
  • Week-over-week change with movement alerts
  • Source-link tracking — which pages AI is reading
app.retrievable.io / prompts
Prompt Tracker 30 PROMPTS UPDATED MON +3 this week ↑ PROMPT CHATGPT PERPLEXITY GOOGLE AI 7d "Best procurement tools for SaaS founders" × +2 "Top vendor management platforms 2026" × × "Acme alternatives for procurement teams" +1 "Best B2B procurement SaaS for mid-market" × × × "Procurement automation for fast-growing teams" × NEW Showing 5 of 30 prompts Export CSV →
— 02 / DIAGNOSE

See who's getting cited instead of you.

Every prompt where your competitor appears is a deal you might lose. We map every competitor mention across every prompt — so you know exactly where to fight.

  • Competitor citation matrix — 30 prompts × top 8 competitors
  • Co-occurrence analysis: which brands AI groups you with
  • Citation source URLs — which articles AI is quoting
  • "Win-back" prompts — where you're 1 piece of content away
  • Movement alerts when a competitor breaks into a new prompt
app.retrievable.io / competitor-heatmap
Competitor Citation Heatmap Citations across 30 buyer prompts · ChatGPT + Perplexity + Google AI CITATION COUNT: 0 1-3 4-7 8-15 16+ YOU → 14 Acme Inc 22 ProcureFlow 18 BuyerLogic 11 VendorIQ 7 / THIS WEEK'S INSIGHT Acme is now appearing in 8 prompts you target. 3 of those prompts cite the same Reddit thread. Drafting a competing answer would close half the gap. View action → 15 prompts shown →
— 03 / REPORT

One Friday email. Three minutes to read.

No dashboard you'll forget to open. Every Friday, a one-page summary lands in your inbox: what moved, what to do next, what your competitors did. Forwards cleanly to your boss.

  • Week-over-week presence delta — plain language
  • Top 3 wins · top 3 risks — nothing else
  • One concrete action for the next 7 days
  • Forward-friendly: built to be sent to your CEO
  • Slack notifications when a competitor breaks new ground
friday digest · week 12
FROM: friday@retrievable.io Your AI visibility · Week 12 Cited in 14 of 30 prompts this week — up 2 from last week. / THIS WEEK 14 / 30 prompts cite you across 3 engines +2 ↑ vs Acme: 22 / TOP WINS Now cited in "procurement automation for fast-growing teams" Position improved on "Acme alternatives" from #4 to #2 / RISKS ProcureFlow is now appearing in "vendor management 2026" — you aren't yet / THIS WEEK'S ACTION Publish a comparison article: "Acme vs ProcureFlow vs you" Estimated lift: 3-4 new prompt placements within 14 days. Draft included.

What arrives in your inbox 14 days after the audit kickoff.

Not a slide deck. Not a PDF of platitudes. A scoped, specific document with prompts, citations, gaps, and a 90-day plan you can hand to a freelancer or run in-house.

/ SAMPLE PREVIEW · ANONYMIZED
/ AI VISIBILITY AUDIT · 22 PAGES

Procurement category landscape: where you stand, where the gaps are, what to do next.

PREPARED FORAcme Co (anonymized)
CATEGORYB2B procurement SaaS
TIMEFRAME14-day delivery
ENGINES TESTEDChatGPT · Perplexity · Google AI
— PAGE 04 / Citation diagnostic

Where your buyers are asking. Where you appear.

Of the 30 prompts your buyers actually use across awareness, consideration, and decision stages — these are the 8 highest-priority. Here's how each engine answers them today.

Buyer prompt ChatGPT Perplexity Google AI Your rank
"Best procurement tools for SaaS founders" × #3
"Top vendor management platforms 2026" × × #5
"Acme alternatives for procurement teams" #2
"Best B2B procurement SaaS for mid-market" × × ×
"Procurement automation for fast-growing teams" × #4
"How to choose a procurement tool — 2026 guide" × × ×
— PAGE 09 / Competitive landscape

Who AI is naming when buyers ask — and how often.

Across all 30 tracked prompts, here's the share-of-voice picture. Acme dominates. ProcureFlow is your closest competitor on prompts you can realistically win.

Acme Inc
22
ProcureFlow
18
Your brand
14
BuyerLogic
11
VendorIQ
7
— PAGE 17 / 90-day action plan

What to do, in what order, with expected impact.

Each action is a piece of content or a technical change with a measurable AI visibility outcome. We've ranked them by effort-to-impact ratio.

WEEK 1–2
Publish "Acme vs ProcureFlow vs us" comparison article — targets 4 high-volume buyer prompts.
Expected: +3 prompts
WEEK 3–4
Engage on the r/procurement Reddit thread AI is currently citing for Acme — directly addresses a citation source.
Expected: +2 prompts
WEEK 5–6
Build "How to choose a procurement tool — 2026 guide" — currently zero brands cited; high-intent prompt.
Expected: +2 prompts
WEEK 7–8
G2 + Capterra reviews push from 3 anchor customers — strengthens citations for "best for mid-market" prompts.
Expected: +1 prompt
WEEK 9–12
Targeted PR pitch to 3 procurement publications AI cites most. Goal: 2 mentions in trusted sources.
Expected: +3 prompts
This is what €3,000 buys you. Full 22-page report. Your data. Delivered in 14 days. Includes 2 strategy calls.
See audit pricing →

An honest comparison. Including where we lose.

There are three credible paths to AI visibility: SEO agencies, doing it yourself, or a specialist. Here's where each one wins.

Capability / Specialist
Retrievable
/ Generalist
Your SEO agency
/ DIY
In-house, no tooling
Tracks ChatGPT, Perplexity, Google AI All 3 engines, weekly ×Tracks Google rankings only ~Manual checks, easy to miss
Citation source mapping URLs AI is reading & quoting ×Backlink data, not citation data ×Not visible in standard analytics
Competitor citation gap analysis Heatmap × every competitor ~Keyword competitors, not AI ones ×Manual & incomplete
Content optimised for AI citation Question-answer format, source-rich ~SEO-optimised — partly overlaps ~If you know the playbook
Weekly tracking & reporting Automated · Friday email ~Monthly SEO reports ×Only if you build it yourself
Traditional Google SEO ~Adjacent benefit, not the focus Their core competency ~Only if you have the skills
Existing relationship & trust ×You'd be a new vendor Already on your roster You already trust your team
Cost (starting point) €29/mo tool · €3K audit €€€€3-8K/mo retainer typical Time-cost only
Time to first visible result 14–30 days typical ~3–6 months for SEO ×Highly variable

Honest take: if your SEO agency is good and you have time, push them to add AI visibility tracking. If they can't or won't — that's why we exist. We also work alongside SEO agencies, not against them.

Two kinds of buyers. Same silent loss.

We've watched both happen. Once you see it, you can't unsee it. Both stories ended with money going to a competitor who showed up in an AI answer.

B2B · €20,000 deal

An employee asked ChatGPT. The boss approved it. Not your tool.

A procurement researcher asked ChatGPT for the best vendors in a niche software category. Got four names. Forwarded the link to her manager. Manager picked one, signed a €20K contract. Our client made the same product. Was never mentioned in the answer.

— Deal lost without a single sales touchpoint

B2C · Premium ecommerce

"Best premium kitchen brand for small apartments?" — and you weren't there.

A consumer with a €2,500 budget asked ChatGPT for premium brand recommendations. The AI listed three competitors — including one with worse reviews than your client's. The customer bought from the first answer. No product comparison, no website visit, no ad needed.

— Conversion happened entirely inside the AI answer

LOCAL · Professional service

"Best accountant in Amsterdam?" — your name didn't come up.

A new resident asked ChatGPT for the best accountant in their neighborhood. The AI named three competitors — pulled from review sites and local SEO mentions you don't optimize for. Your practice has 5 years more experience. Wasn't named.

— Local visibility is now AI-mediated

Five things we do. Every week.

The Retrievable tool tracks you. The Retrievable services close the gap. Together they research, draft, get your approval, publish, and re-measure — across ChatGPT, Perplexity, and Google AI Overviews.

— 01

Map

We extract 30 buyer questions from your category — across awareness, consideration, decision stages.

— 02

Track

Every Monday we test those 30 prompts against ChatGPT, Perplexity, and Google AI Overviews.

— 03

Diagnose

We show where you're absent, who's getting cited instead, and which sources AI is trusting.

— 04

Publish

Our team drafts content to fill the gaps. You approve every piece before publish. No slop. Ever.

— 05

Report

Friday: a one-page summary of what moved, what to do next. Three minutes to read.

This isn't a trend. It's the new front door.

44%

of AI-powered search users now treat AI as their primary research source — vs 31% for traditional search.

— McKinsey, 2025

800M

weekly active users on ChatGPT alone. Add Perplexity, Gemini and AI Overviews — that's most of your buyers.

— OpenAI, 2025

15%→8%

CTR drop on Google when an AI Overview appears. Your traffic is moving — into AI answers.

— Pew Research, July 2025

Cheap tool. Premium services. Choose your level.

Start with the tool if you'll execute yourself. Step up to the audit when you need a plan. Take the retainer when you want it done by senior people, with your approval at every step.

/ The Tool
Retrievable

Self-serve AI visibility tracking for marketers and operators who want the data.

29
// per month, cancel anytime
  • Track 10 prompts weekly
  • Across ChatGPT, Perplexity, Google AI
  • Competitor co-occurrence tracking
  • Citation source mapping
  • Slack & email alerts
  • 14-day free trial
Start free trial →
/ Done for you
Full Retainer

We run it for you. Map, track, write, publish, report. Weekly cadence. Your approval at every step.

from 2,500
// per month, 3-month minimum
  • Everything in the Audit, monthly
  • 4 pieces of citation-optimised content
  • You approve before anything goes live
  • Weekly tracking report every Friday
  • Dedicated senior strategist
  • Includes full tool access
Talk to us →

Honest answers to the hard questions.

"Is this just SEO with a different name?"
+
Traditional SEO optimises for Google's algorithm — links, keywords, structured data. AI citation optimisation is different: it's about being the best answer to specific natural language questions across multiple AI engines. The signals overlap partially with SEO but require different tactics. We track the actual output: does your brand appear when buyers ask? SEO agencies track rankings, not AI presence.
"What if ChatGPT changes their algorithm?"
+
Our methodology works across ChatGPT, Perplexity, and Google AI Overviews simultaneously. We're never dependent on any single engine. If one shifts, the same content keeps serving the others. The work doesn't break — it rebalances.
"Isn't AI visibility too new to measure reliably?"
+
We don't compute an "AI Visibility Score." We measure presence/absence on specific prompts — a binary signal stable week-to-week. Same prompt, same engine, same answer range within ~10%. We'll show you a real client's weekly report on the call.
"How do I know you won't publish AI slop on my site?"
+
You approve every article before it's published. Our writers do the editorial pass. A senior strategist reviews everything before you see it. If it doesn't sound like your brand, we don't send it.
"My customers find me through Instagram, not ChatGPT."
+
Today, yes. Six months from now, increasingly less. Pew Research shows AI-mediated discovery growing 30%+ year-over-year — including for B2C ecommerce. Instagram still drives discovery, but path-to-purchase research now goes through AI.
"Doesn't my Google Business Profile already cover this?"
+
It covers Google Maps. AI Overviews and ChatGPT pull from a different mix — review sites, articles, local press, Reddit threads. Your GBP is necessary but not sufficient. We map which sources AI is reading for your category and make sure you appear in those.
"Can I white-label this for my clients?"
+
Yes — at the agency tier. Reseller pricing on the tool, custom retainer scoping for your client roster. Talk to us directly: we have 3 agencies running it on their books. Email hello@retrievable.io with subject "Agency partnership".

Find out where you stand. In 3 minutes.

Take the free AI visibility assessment. No email required. Instant results — including which product tier is right for your situation.

Take the free assessment →

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